Privacy Policy

BOSS Marketing Services
Effective Date: October 27, 2026
Website: https://bossmarketing.ca

1. Introduction

BOSS Marketing Services (“BOSS,” “we,” “our,” or “us”) respects the privacy of visitors, prospective customers, and clients. We believe personal information should be handled responsibly, securely, and transparently.

This Privacy Policy explains how we collect, use, protect, retain, and disclose personal information when you visit our website, communicate with us, or use our digital marketing services.

By interacting with us, you acknowledge the privacy practices described in this policy. Where consent is required by applicable law, we will obtain that consent separately.

2. Information We Collect

Depending on how you interact with BOSS Marketing Services, we may collect the following information:

Information you provide directly:

• Your name and business name.
• Email address and telephone number.
• Information included in website contact forms or service inquiries.
• Details about your business, website, and marketing needs.
• Billing and payment information required to manage client accounts.
• Information, documents, images, or other materials you voluntarily provide during a project.

Information collected through website activity:

• Internet Protocol (IP) address.
• Browser type, device information, and operating system.
• Pages visited and general website usage activity.
• Referring websites and approximate geographic information.
• Cookie information and related technical identifiers, where applicable.

Information associated with client services:

When providing website development, hosting, search engine optimization, advertising, or social media services, we may also process authorized account information, website content, performance reports, and other business information necessary to deliver the agreed services.

We aim to collect only the information reasonably necessary for identified business purposes.

3. How We Use Your Information

Personal information may be used to:

• Respond to inquiries and provide requested information.
• Prepare quotations, proposals, and service agreements.
• Design, develop, maintain, and host client websites.
• Provide search engine optimization and digital marketing services.
• Manage advertising campaigns and business listings.
• Communicate regarding projects, technical support, and account updates.
• Process invoices and maintain business records.
• Improve website functionality, security, and visitor experience.
• Monitor performance and troubleshoot technical issues.
• Send promotional communications where permitted by law.
• Meet legal, regulatory, and contractual obligations.

We will not use personal information for materially different purposes without providing appropriate notice and obtaining additional consent where required.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential functionality, remember preferences, maintain security, and understand website performance.

Where enabled, analytics tools, advertising technologies, and embedded third-party content may also collect technical usage information.

Certain third-party features may operate under their providers’ privacy practices.

You may be able to control cookies through your browser settings or any cookie preference controls available on our website. Disabling some cookies may affect website functionality.

Where applicable law requires consent for non-essential tracking, we will request that consent before activating the relevant technologies.

5. Sharing and Disclosure of Information

BOSS Marketing Services does not sell personal information to data brokers.

We may share limited personal information with trusted service providers when reasonably necessary to operate our business or provide contracted services.

These providers may include:

• Website hosting and technical infrastructure providers.
• Email, communication, and business management platforms.
• Website form and analytics service providers.
• Payment processors and accounting service providers.
• Advertising and marketing technology platforms.
• Professional advisers and authorized contractors.

Providers acting on our behalf are expected to protect the information they receive and use it only for authorized purposes.

We may also disclose information when required by law, to respond to lawful requests, to protect legal rights, or to address security incidents.

6. Client Websites and Customer Information

BOSS Marketing Services creates, maintains, and may host websites on behalf of business clients.

Personal information collected through a client’s website, including customer inquiries, form submissions, orders, or account records, may be processed by BOSS to provide agreed technical and marketing services.

The business client remains responsible for determining the lawful purposes for collecting and using its customers’ information and for maintaining an appropriate privacy policy for its own website.

BOSS will handle client-controlled personal information in accordance with applicable agreements, authorized instructions, and legal requirements.

Ownership of custom website design, development work, and related intellectual property is addressed separately in our Terms of Service. That ownership does not give BOSS unrestricted rights to use or disclose personal information belonging to a client’s customers.

7. Marketing Communications

We may send information about our services, promotions, business updates, or other marketing opportunities when we have the necessary consent or another lawful basis to do so.

Our commercial electronic communications will follow applicable requirements under Canada’s Anti-Spam Legislation (CASL).

You may withdraw consent to receive promotional messages by using an available unsubscribe method or by contacting us directly.

Unsubscribing from promotional communications will not necessarily prevent essential messages regarding active services, invoices, security, or existing contractual obligations.

8. Protecting Personal Information

We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we handle.

These may include access controls, account security practices, restricted information access, and appropriate technical safeguards.

Although we take information security seriously, no website, network, or electronic storage system can be guaranteed completely secure.

If a privacy or security incident occurs, we will assess it and take appropriate steps, including providing notifications where required by law.

9. Information Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, satisfy contractual commitments, maintain required business records, resolve disputes, or comply with legal requirements.

Once information is no longer required, we will securely delete, destroy, or anonymize it as appropriate, subject to legal and operational limitations.

Backup copies may remain for a limited period as part of normal security and disaster recovery procedures.

10. Information Processed Outside Canada

Some technology providers or service partners may store or process information outside New Brunswick or Canada.

When information is processed in another jurisdiction, it may be subject to that jurisdiction’s laws and lawful access requirements.

We take reasonable steps to select appropriate service providers and protect information entrusted to them.

11. Your Privacy Rights

Subject to applicable law, you may request to:

• Access personal information we hold about you.
• Correct inaccurate or incomplete personal information.
• Withdraw consent for certain uses of your information.
• Ask questions about how your information is collected, used, or shared.
• Request deletion of information that is no longer required, where applicable.

Certain requests may be subject to legal, regulatory, security, or contractual limitations.

We may need to verify your identity before processing a request involving personal information.

Privacy-related requests can be submitted using the contact information below.

12. Third-Party Websites and Platforms

Our website may contain links, integrations, or embedded features provided by third parties, including search engines, social media platforms, review services, and advertising providers.

BOSS Marketing Services is not responsible for the independent privacy practices or content of external websites.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

13. Limited Client Scope

BOSS Marketing does not provide services for political parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, services, or legal obligations.

Any revised version will be published on our website with an updated effective date.

When required, we will provide additional notice or request consent before implementing material changes to our handling of personal information.

15. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact:

BOSS Marketing Services
140 First Avenue
Moncton, New Brunswick
E1C 7X5, Canada

Telephone: (506) 975-1196
Website: https://bossmarketing.ca
Contact Form: https://bossmarketing.ca/contact-us/

We welcome the opportunity to address questions or concerns about our privacy practices.

© 2026 BOSS Marketing Services. All rights reserved.