Privacy Policy
BOSS Marketing Services (“we”, “us”, “our”, or “BOSS Marketing”) operates the website BOSS Marketing Services (the “Website”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, contact us, or engage our marketing services.
By using our Website or services, you consent to the practices described in this policy. If you do not agree, please do not use our Website or services.
1. Information We Collect
We collect the following types of information:
Personal Information
- Contact details (name, email address, phone number, business address) provided through contact forms, quote requests, or service inquiries.
- Account information if you create an account or client portal.
- Payment information (processed securely by third-party providers; we do not store full credit card details).
- Business information related to marketing services (e.g., website URLs, target audiences, marketing goals).
Automatically Collected Information
- Usage data: IP address, browser type, device information, pages visited, time spent on site.
- Cookies and tracking technologies (see Section 6).
- Analytics data from tools like Google Analytics.
Information from Third Parties
- Data received from social media platforms or advertising networks when you interact with our campaigns or ads.
2. How We Use Your Information
We use collected information to:
- Provide and improve our marketing services (website design, SEO, social media management, etc.).
- Respond to inquiries and send service quotes.
- Communicate with you about services, updates, or promotions (you can opt out anytime).
- Analyze Website usage and improve user experience.
- Comply with legal obligations and protect our rights.
- Process payments and manage client relationships.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with hosting, analytics, email marketing, payment processing, or social media tools (e.g., Google, Meta, etc.). These parties are contractually obligated to protect your data.
- Business Partners: Limited sharing for joint marketing campaigns with your consent.
- Legal Requirements: When required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Data Storage and Security
Your data is stored on secure servers, primarily in Canada or jurisdictions with adequate privacy protections. We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Under applicable Canadian privacy laws (including PIPEDA), you have the right to:
- Access and correct your personal information.
- Withdraw consent (subject to legal or contractual restrictions).
- Request deletion of your data (where applicable).
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality and analyze traffic.
- Essential Cookies: Necessary for site operation.
- Analytics Cookies: Help us understand visitor behavior (e.g., Google Analytics).
- Marketing Cookies: For targeted advertising and retargeting.
You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy (or include one if desired).
7. Children’s Privacy
Our Website and services are not directed at children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.
8. International Transfers
As a Canadian company, we primarily process data in Canada. If data is transferred outside Canada, we ensure appropriate safeguards are in place.
9. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
BOSS Marketing Services 140 First Avenue Moncton, NB E1C 7X5 Canada
Phone: (506) 975-1196 or Email: [info@bossmarketingservices.com]
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Terms of Service
These Terms of Service (“Terms”) govern your use of the website BOSS Marketing Services (the “Website”) and the marketing services provided by BOSS Marketing Services (“BOSS Marketing”, “we”, “us”, or “our”), located at 140 First Avenue, Moncton, New Brunswick, E1C 7X5, Canada.
By accessing the Website, requesting a quote, or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use our Website or services.
1. Services
BOSS Marketing provides digital marketing services including, but not limited to:
- Website design and development
- Search Engine Optimization (SEO)
- Social media marketing and management
- Google Ads / Pay-Per-Click advertising
- AI-powered marketing solutions
- And other related services
All services are subject to a separate service agreement or quote, which may include additional terms.
2. Eligibility and Prohibited Businesses
You must be at least 18 years old and capable of forming a binding contract. We do not partner with or provide services to businesses engaged in:
- Gambling or gaming
- Pyramid schemes, multi-level marketing (MLM), or similar schemes
- Pornography, adult content, or escort services
- Any illegal activities
- Or any other businesses that do not align with our company values, ethical standards, or brand image
We reserve the right to refuse service to any client or business at our sole discretion. If we discover a violation after work has begun, we may immediately terminate the engagement.
3. Payments and Refunds
- Payment Terms: Full or partial payment is required as outlined in your quote or service agreement. We accept various payment methods; invoices are due upon receipt unless otherwise agreed.
- No Refunds Policy: We do not provide refunds for website design, social media marketing, Google Ads, or AI marketing services once work has commenced.
- SEO Refund Exception: For Search Engine Optimization services only, a refund will be issued only if we fail to achieve first-page ranking on Google (subject to the specific terms in your SEO agreement, including timeline, keyword selection, and client cooperation). All refund requests must be made in writing.
All sales are final except where explicitly stated. No refunds will be issued for services where measurable progress has been made or deliverables provided.
4. Client Responsibilities
You agree to:
- Provide accurate and complete information for your projects.
- Give timely feedback and approvals.
- Comply with all applicable laws and not use our services for unlawful purposes.
- Maintain the confidentiality of any login credentials or proprietary information we share.
5. Intellectual Property
- All deliverables (websites, designs, content, etc.) remain our property until full payment is received.
- Upon full payment, we grant you a limited, non-exclusive license to use the deliverables for your business.
- We retain the right to display our work in our portfolio (unless otherwise agreed in writing).
You grant us a license to use your trademarks, logos, and content solely for providing the agreed services.
6. Termination
We reserve the right to terminate or suspend your account, project, or access to services at any time, without warning or refund, for violations of these Terms, non-payment, or any other reason at our sole discretion.
Upon termination:
- You remain responsible for all outstanding payments.
- Any licenses granted to you may be revoked.
7. Limitation of Liability
To the fullest extent permitted by law, BOSS Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the total amount paid by you for the specific service in question during the 12 months preceding the claim.
We do not guarantee specific results for SEO, advertising campaigns, or traffic increases, as results depend on many external factors.
8. Warranties and Disclaimers
Services are provided “as is.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not guarantee continuous, error-free, or uninterrupted service.
9. Governing Law
These Terms are governed by the laws of the Province of New Brunswick and the federal laws of Canada applicable therein. Any disputes shall be resolved exclusively in the courts of Moncton, New Brunswick.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of our Website or services after changes constitutes acceptance of the new Terms. We will post the updated effective date on this page.
11. Contact Us
If you have any questions about these Terms, please contact us:
BOSS Marketing Services 140 First Avenue Moncton, NB E1C 7X5 Canada
Phone: (506) 984-1218 or Email: info@bossmarketingservices.com